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SUP-2046
Refund denied — claim never received tickets
Alex Reedalex.reed@example.com·Refund dispute·Order #20461·P2 · High·assigned to Daniel Bird
Patron · May 26, 02:08 PM
I requested a refund 3 days ago and was denied. I never received the email with my tickets...
⚙ Case opened. Assigned to Daniel Bird (Venue Manager). May 26, 02:09 PM
Agent · May 27, 09:14 AM
Hi Alex — I see the delivery logs show the email bounced. Could you confirm your current email address?
Reply goes to alex.reed@example.com